Return/ Refund / Cancellations
Retail Customers - Returns / Exchanges may incur a 25% Restocking Fee.
We do not issue refunds because you did not order the correct size. The size charts are for reference only, If you have ANY questions or uncertainty as to what size to order, please call us over phone for a sizing consultation before ordering.
All returns or exchanges will be charged a 25% restocking fee and a store credit will be issued for the balance. There is a limit of one exchange or one store credit per order. Exchange and store credit purchases cannot be returned.
No Refunds - if an item is returned for any reason - a store credit, less restocking fees, will be issued. Store Credits must be used within 90 days.
For international orders, we are not responsible for any return fee's including duties and taxes.
Items returned without contacting us within 48 hours of receipt, without an approval from us, or returned after 15 days from delivery date will NOT qualify for any refund.
Any items Returned/Exchanged must include the attached original tags, hangers, dust-sleeve and packaging - and must be in new, un-worn condition.
*Items returned that smell of perfume/deodorant, smoke, etc will NOT qualify for any refund.
Customer is responsible for all return shipping charges of returned item.
If a parcels is returned for reasons such as "Not Deliverable" in three attempts and so on, we can re-ship the item to you for an additional shipping charge.
Click Here to Display RMA Form you need to print out : Return-Form.pdf
You MUST INCLUDE this form with any return for any reason. You should also email us the tracking number of your shipment at firstname.lastname@example.org .
If you choose not to accept an order you have placed, we will restock the merchandise and charge a restocking fee of 25% of the amount of order, plus all the freight charges and fees.
Further purchases from our store will not be permitted until the restocking fee is paid.
All Order Cancelations will incur $15 fee if item has not yet shipped and can still be canceled.